24.09.2025 - 31.12.2025 / Week 1 - Week 15
Brenda Wynn / 0372128
Design Research Dissertation / Bachelors of Design (Hons) in Creative Media / Taylor's University
Final Compilation & Reflection
JUMP LINKS
INSTRUCTIONS
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PROGRESS WORK
Week 1
During week 1. me and my teammates formed a team. I was also appointed as
leader.
- Brenda Wynn, UI/UX (0372128) > Leader
- Cindy Noverin, UI/UX (0376409)
- An Hongzheng, Entertainment Design (0378415)
- Chen Tianyao, Entertainment Design (0367550)
- Fang Yaoyue, UI/UX (0372006)
- Li Junwei, Graphic Design (0377779)
Week 2
On week 2, me and my teammates chose the
Social AI Robot, Active Ageing Impact Lab project.
Client's name= Associate Professor Dr Izian Idris
After choosing the project, me and my teammates had on online meeting
to discuss about the project brief.
Week 3
During week 3, we had our first client meeting with Dr. Izian. She briefed
us more about the project in detail.
After the meeting, all of us decided to focus on the Baby Boomer
generation as out targeted users. Then, we did exploratory research to
know more about the problems that the Baby Boomers face.
This is our research on the problems that Baby Boomers face:
After all of us had done our research and read the compiled findings. We
started on creating the interview questions for the Baby Boomers. These
are the questions we created:
Week 4
On week 4, we asked Dr. Wong for a consultation to evaluate the interview
questions we have created for the Baby Boomers. She gave us feedback and
we revised the interview questions. She also recommended us to have 2 user
profile groups. These are the questions that were revised and made after
the feedback Dr. Wong gave.
After we finalized the interview questions, we started interviewing the Baby Boomers participants first because we have not found the participants that are Practitioners in TCM(Traditional Chinese Medicine). I divided the team to 2 groups, 1 group will interview the Baby Boomers and the rest will interview the TCM Practitioners. I was responsible to interview the TCM Practitioners.
Week 5
During week 5, we still could not find any participants form the TCM
field. But, we did start editing and transcribing the recording that we
got from the Baby Boomers interview first. Only then, me and
my teammates started on creating our PPT proposal first since we already
had the data from the Baby Boomers.
Week 6
On week 6, me and Cindy has already visited a few TCM Centres. I also
already had contacted some of the Centres, but there were still no
participants that are able to be interviewed. Dr. Wong suggested that we
change user profile groups. So after some discussion, me and my group
decided to change it into caregivers who are family members. We aimed to
get participants that are grandchildren and university students.
After choosing a new user profile group, we created the interview
question, edited, and transcribed them immediately. These are the
questions we made:
We interviewed the new user profile group immediately, edited the
recording, translated, and transcribed them. Once we got all the data we
needed, we started analyzing them and created the affinity diagram for
both groups. This is the affinity diagram results:
We also created a synthesis to compile and conclude the findings that we
got from both groups:
Then, we started finalizing our PPT Proposal. This is the PPT Proposal we
had after compiling and concluding the interview findings:
We also created an Empathy Map, but we did not include it in the PPT. This
is the Empathy Map we created to know more about the elderly users:
Week 7
On this week, Dr. Wong assigned us to progress to the ideation stage. She
also asked us to use the CRAZY 8's method.
These are our sketches after the activity:
After the activity, we compiled all our ideas and identified the features
that we want to focus on for the development of our robot.
Week 8
On week 8, we started brainstorming and created our first low-fidelity
prototype based on the results of the CRAZY 8's. Each of us created a
drawing and we voted for the idea we wanted after we all finished drawing.
This is our brainstorming board:
This is the low-fidelity prototype we decided on and it's features:
Week 9
During week 9, we had our second client meeting where we had to present
our proposal. We also showed the low-fidelity prototype we created and Dr.
Izian told us to revise it to be more aligned with the elderly
preferences.
After the presentation and feedback, we had an online meeting to re-design
the low-fidelity prototype, Once we have decided on the sketch, we moved
on to refining it. This is our second low-fidelity prototype:
To make it more human-like, we also decided to add clothes for the robot
to wear.
Week 10
On week 10, we consulted our new low-fidelity prototype to Dr. Wong. She
advised us to make it focus more on the findings that we got from the
interview for the robot's features. So, we re-designed the low-fidelity
prototype to be more aligned with our findings and this is the result of
our third version:
Week 11
After refining our low-fidelity prototype, we did a concept testing
session with the Baby Boomers group and the Caregiver group. For the Caregiver group, we had to find some new participants since the previous participants were not available. Once we have found and confirmed all of the participants that will do the concept testing, we asked
their opinions on two robot designs. These are the images we showed them:
These are results that we got from the concept testing of the elderly and caregivers after showing them the first robot concept:
- One of the elderly participants said the clothes were not needed, they want something practical;
- Two out of the three elderly participants said the clothes makes it more human-like and it seems like a fun activity to dress-up the robot;
- The caregivers also mentioned that it seemed useful for the elderly and it can seem fun to them to dress-up the robot.
These are results that we got from the concept testing of the elderly and caregivers after showing them the second robot concept:
- The elderly liked how practical and useful it is;
- The caregivers think it is more useful for their grandparents since it seems more useful to them.
On the concept testing session, we asked all of the participants to see which one they think is more suitable for them or their grandparents. All of the participants chose the second design since it is more practical and useful. From the results, we revised the design of the robot by combining two best features from both robot designs. We also got feedback on our PPT
Proposal from Dr. Wong in class this week and revised the content.
Week 12
On week 12, we had gotten the data from the first concept testing and we
decided to refine the robot according to the feedback we had gotten.
We also created the high-fidelity prototypes during this week. These are
the prototypes we had created:
Week 13
In week 13, Dr. Wong advised us to do a second concept testing since we
still had some time left. So, we gathered more concept testing data from
the Baby Boomers group. As for the Caregivers group, we had some new
participants since we wanted to ask Engineering students about their
opinion and to know whether Yaoyao is actually possible to be made. To conclude, these are the main results that we got from the second concept testing:
- Aligns with expectation elderly had;
- Having a detachable component to help with household is more achievable.
In the
end, we decided to add a vacuum compartment for Yaoyao to use when
cleaning. This is the first version of the new vacuum compartment for
Yaoyao:
Week 14
On week 14, we focused on refining and finalizing our prototypes. We also
created an application prototype in Figma for the Yaoyao robot, so the
users can operate and use it. These are the sketches that were made to
gain a vision on how the application pages would look like:
This is the wireframe created for the application using the branching
method:
This is the low-fidelity prototype of the application and the Figma file:
This is the high-fidelity application prototype and the Figma file:
On this stage, we finalized our PPT and rehearsed our parts for the
presentation.
Week 15
On the beginning of week 15, we had to present our final proposal to Dr.
Izian. She said that the solution we provided was very good. Dr. Izian and
Dr. Wong also advised us to elaborate the conclusions better and to list
the cost needed more thoroughly if we wish to present the idea to future
clients.
FINAL RESULTS
YAOYAO 2D VISUAL
YAOYAO 2D VISUAL WITH VACUUM COMPARTMENT
YAOYAO ADD-ONS
YAOYAO 3D MODEL
YAOYAO 3D VACUUM COMPARTMENT
YAOYAO ANIMATION
YAOYAO APPLICATION
FINAL PRESENTATION
TEAM WORKING SPACE (FIGMA)
FEEDBACK
Week 3
- Selecting a specific elderly focus group can help us focus on a specific problem they faced rather than a wide range of general elderly problems.
Week 4
- Revise the inclusion and exclusion criteria;
- Have 2 focus groups;
- Identify the problem from the interview, the solution might vary;
- Include a assumptions section in the research finding to explain any assumptions made;
- Revise and explore the baby boomers questions more.
Week 5
- Re-arrange the structure of the PPT;
- Show the design thinking phases;
- Give examples of similar projects in the past, including its strengths and weaknesses;
- Elaborate the purpose and goals concisely.
Week 6
- New interview questions revision;
- Add struggles or set-backs during the process;
- Revise the affinity diagram.
Week 9
- Include the Unique Selling Point (USP) of the robot;
- Create a robot companion that is more aligned with the preferences of the elderly (human-like robot);
- Revise the robot’s features to suit the needs of the elderly more;
- Understand the target market more;
- Do concept testing on prototypes to see if it aligns with the users expectations.
Week 10
- Focus on the needs of the elderly that were interviewed and provide a solution that aligns with their expectations;
- Do more research on the current robot’s features to see if it is compatible with the elderly.
Week 11
- Highlight key points in PPT with different color to improve readability;
- Add citations;
- Make the PPT visually appealing;
- Fix the structure of the PPT contents;
- Explain what Design Thinking is;
- Mention the amount of interviewees that were interviewed;
- Revise How Might We’s (HMW);
- Create an animation to show what the robot can do.
Week 12
- Fix the content in the animation to be more clear for the elderly;
- Do one more concept testing on the revised robot.
Week 13
- Include any references used to create the prototypes.
Week 15
- Include a more thorough list on the cost that will be needed in the budget slide;
- Estimate the price for selling;
- Highlight the price on the Unique Selling Point (USP) with the comparison between competitors and Yaoyao.
REFLECTION
Throughout this module, I have learned a lot of things and experienced many
new things. For example, I became the leader for the first time. I was
scared and concerned that I might not do well. But, I learnt many new things
about being a leader from this module. One of the things I learnt is how to
properly communicate and manage tasks throughout the team. In addition, I
felt much more scared that I might not do well since my team and I will be
working to create a solution that we will present to a client. Not only in
experience, I also learnt how to properly create a solution using the Design
Thinking method for targeted users in this module. Lastly, I am very
grateful for all of my team members since they supported me and we worked
well together as a team.
For the Social AI Robot project, there are a total of 4 groups including my
group. In the beginning of this project, I thought that all of the teams
would come up with the same solution or similar ones. I was surprised to see
how different the solutions were. Especially during the first presentation,
I found many solutions that the other groups presented to be very creative
and different. Each solution has their own unique technicality and use,
which I find interesting.
In this module, I have gained a lot of new experiences and learnt many
things. Firstly, I learnt how to become a leader and how to communicate
clearly to the team. Secondly, I got to experience what it feels like to
work for a client which can help me in the future. Lastly, I got to learn
how to properly do research and create a solution with the Design Thinking
method. Regarding the project itself, I do wish me and my teammates could
get some more time to experience new things, learn more ways, and develop
our project more. In conclusion, this module has taught me a lot of things
and pushed me to experience new things out of my comfort zone.
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